Getting Intel ICH8 Family (rev 03) Sound Card to Work in Gutsy

19 10 2007

Update 2:

This how-to is very old. If you have this sound card and sound is not working for you with the latest version of Ubuntu (currently 10.04) this guide will not help you. Please file a bug report on Launchpad.

Update:

If you are going to upgrade to Ubuntu 8.04 Hardy Heron you will notice that it will want to remove the linux-backports-modules package.  This is OK.  Doing so will not affect your sound since it now works out of the “box” with 8.04. :D

_____________________________________________________________________

There’s currently a bug in the latest stable version of the ALSA drivers (1.0.14). There is no sound with a HDA Intel ICH8 Family (rev 03) sound card.

00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)
        Subsystem: Hewlett-Packard Company Unknown device 30cc
        Flags: bus master, fast devsel, latency 0, IRQ 23
        Memory at f8500000 (64-bit, non-prefetchable) [size=16K]
        Capabilities: [50] Power Management version 2
        Capabilities: [60] Message Signalled Interrupts: Mask- 64bit+ Queue=0/0 Enable-
        Capabilities: [70] Express Unknown type IRQ 0

There was no sound in Feisty and the only way to get it working was to compile ALSA with the special instructions here along with a custom patch for the Realtek codec which you had to go digging through the ALSA bug tracking system to find. Anyways a lot of work to get sound working in Feisty.

But now that Gutsy is out, there still is no sound out of the virtual “box”. :P However, getting sound to work is extremely easy now. The issue was fixed in the latest development version of ALSA (1.0.15rc3), but Gutsy ships with 1.0.14. Compiling ALSA is not necessary to get sound working anymore. In fact, doing so would only cause more problems due to the fact that when you compile ALSA, it places a module in one place while Ubuntu has that same module, but a different version, in a different place causing a bunch of conflicts and in the end, no sound.

So in order to fix this all you need to do is open the Software Properties, go to the Updates tab, and enable the Gutsy Backports.

backports.png
(click for a larger view)

Click the Reload button when prompted.

Then just run this command
sudo apt-get install linux-backports-modules-generic

If you are running a different kernel, such as the i386 kernel, replace generic with i386. The default install uses a generic kernel. Reboot and you should have sound working. :D

The reason it works is because that package contains ALSA 1.0.15rc3

This worked for me on an HP Pavilion dv6500t laptop

(Edit: Gutsy Proposed Updates is not needed for this.)

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91 responses

20 10 2007
JuDRuNK

Hey I had the same sound card but on a Compal, this is the lspci output:

00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)
Subsystem: COMPAL Electronics Inc Unknown device 0023
Flags: bus master, fast devsel, latency 0, IRQ 20
Memory at f8400000 (64-bit, non-prefetchable) [size=16K]
Capabilities:

I followed the steps you posted and when i reboot, i get on the mixer a lot of channels that didnt appear before (Front, Front Mic Boost, Mic Boost, Capture, Capture 1, etc)
The problem is the sound keep dont working, neither speakers nor headphone and same for the microphone…

I have just installed a 64bits Gutsy on a Compal FT00 Laptop with the kernel 2.6.22-14-generic, the rest of the hardware work out of the box but the card reader (is not problem, i dont use it)

Do you have any idea what can i do to fix the sound problem??

PD: On feisty it works compiling alsa with a realtek patch

21 10 2007
schmeel

I´m relatively new to linux/ubuntu. I had a lot of trouble trying to get the sound working in Gutsy 7.10. Have a gagteway laptop gt6816 with sigmatel(?) sound card. This WORKED for me! (finally!) THANK YOU!!!! My only question is that the max volume is not very loud- is there any way to make the volume louder?

21 10 2007
22 10 2007
JuDRuNK

Al final solucioné el problema siguiendo el primer enlace que ha puesto este chiko q habla en portugues. Lo hice añadiendo al archivo “/etc/modprobe.d/alsa-base” lo siguiente:

options snd-hda-intel model=acer

Muchas gracias por la ayuda ;)

22 10 2007
Jerome

Worked a charm on a Dell Inspiron 1520 with Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 02).
Many thanks.
J.

23 10 2007
Trey

Does this also get the headphone jack sense working? Where it will sense when headphones are plugged in and mute?

24 10 2007
Henroy

Great, thank you very much! Another resolved problem with Gutsy.

25 10 2007
Rachel

Thanks so much! I spent pretty much all day looking for a solution and tried so many that didn’t work. Of course, I’m very new to linux and had no clue what I was doing…

Your solution worked like a charm! Thanks again!

26 10 2007
Cesar

Thanks so much!
You make my life a little better this afternoon.

1 11 2007
skalata

thank yo man… but why i didn’t find you earlier :((
my system crashed but now superrrrrrrrrrrrrrrrrrrrrrr

2 11 2007
Dave

Thank you!!!! This solved my problem after hours of tweaking, several crashes (Linux isn’t stable when you play), and multiple re-installs. Why wasn’t this fix on the Ubuntu bug site?

4 11 2007
backdoorangel

Thank you thank you thank you sooo much!!!!!

I have the same laptop as you and I’ve been trying to get sound to work for a month! it was sooo simple to fix it thank you sooo much for the howto, i think you’ve just earned yourself a loyal reader for this!!

thanks sooo much again

4 11 2007
pingpongboss

HOLY CRAP!!! i’ve been trying to get sound working for almost a MONTH. THANKS MAN!

you can’t imagine how happy I am right now :’)
*puts your blog in specto*

5 11 2007
linuxtechie

Thanks for all the comments people. I’m glad this has worked for all of you :D

6 11 2007
Joseph

Thanks, updating the back ports of sudo apt-get install linux-backports-modules-generic
e HP pavilion dv6526ea
worked.

10 11 2007
ph0nph0n

Hi,

Unfortunately that didn’t do the trick for me. I’ve got rev 02 though, but not sure it’s related.
I get sorted thanks to the method b of this page:
https://wiki.ubuntu.com/Gutsy_Intel_HD_Audio_Controller
Note that i used version 1.0.15 instead of 1.0.15rc1, since this one is now out.
I just get an error while trying to configure (./configure): i needed the kernel source. So i get them (sudo apt-get install linux-headers-`uname -r`), and everything went like a charm. Don’t forget to reboot after installation.

11 11 2007
alexbr

Thanks

I bought a Acer 5720 6124 and I’m using Debian lenny/sid. But the sound didn’t function by two weeks.

The final solution too was obted from:

https://wiki.ubuntu.com/Gutsy_Intel_HD_Audio_Controller

==> Added this line in /etc/modprobe.d/alsa-base:

options snd-hda-intel model=acer

Then I reboot and… great… everything is fuctioning… :)

Thanks a lot.

14 11 2007
brandnewmath

THANK GOODNESS. I tried everything, and nothing worked until I found this. Thanks so much.

14 11 2007
Dmitry

Wow! Thanks so much! I’ve been struggling with my laptop for two months, even tried to recompile the kernel and crushed the system as a result.

And now it works!

Toshiba Satellite U305

16 11 2007
Greg

Another happy customer with sound! Thanks for the info. I’m using a system76 darter ultra laptop and this was one issue that was a puzzle.

One item that might be of concern. I noticed after using the backports and running

sudo apt-get install linux-backports-modules-generic

I had a bunch of failures on apps using python in gnome. I had to reinstall the software sources app and the add/remove programs app.

I’ve since turned off the backports in my sources.list and sound is working.

Thanks again!

19 11 2007
26 11 2007
27 11 2007
Srinivas

Really helpful, thanks.

27 11 2007
sanjeev

Thanks a lot! It worked perfectly on my DV6516TX.

29 11 2007
PurpleZebra

worked perfectly on my Latitude D630, Ubuntu Gutsy.

30 11 2007
Paul Woodward

Thank you very much. I have spent several days working on this. What an easy fix. I have a Toshiba Satellite A135 with a realtek sound controller. Works fine now with Ubuntu Gutsy.

2 12 2007
magnat

Thank you very much!!! When i reboot and weard sound i just couldn`t believe it:)

2 12 2007
ubuntuchicken

You have made life better for so many Ubuntuers, me included.

Any ideas why the microphone on my Dell Vostro 1500 is not picking up sound though? Do I have some more tweaking to do before that’s ironed out? :D Thanks

3 12 2007
linuxtechie

You’re welcome! :D
Hmm. I haven’t been able to get my mic working either. I haven’t fooled around with it much though. I’m not to sure what to do about that. Hopefully it will work in later versions of ALSA.

5 12 2007
anon

Superb, thanks so much for this, read countless threads on the tedious process of compiling from source, with this a few clicks later and all is working wonderfully!

Computer: VAIO VGN C2S
Original Problem: Speakers wouldn’t mute when headphones plugged in
–SOLVED — :D

6 12 2007
Boscabru

Thank you! After hours and hours on different forums and after trying a whole series of unsuccessful “solution”, at last a solution that works!

6 12 2007
Ed

Works great! I’ve been trying to get my sound working for over a year! :-)

8 12 2007
camypaj

Worked for me too!

Thanks!

9 12 2007
ambi

Hi,

Ref: the first post on this page by “Posted on October 19, 2007 by linuxtechie” titled “Getting Intel ICH8 Family (rev 03) Sound Card to Work in Gutsy”.

Thanks linuxtechie. This worked for me. I got compaq presario 6000 series. All i did was as follows (copied from your solution) :

So in order to fix this all you need to do is open the Software Properties, go to the Updates tab, and enable the Gutsy Backports.

Then just run this command
sudo apt-get install linux-backports-modules-generic

Thanks.

12 12 2007
moi-même

Thank you thank you thank you!!! This sound problem was driving me crazy. You should be decorated.

12 12 2007
12 12 2007
Xroader

This setup works for speaker sound, but it appears that the headphone jack is still non-functional. Any tips for that?

12 12 2007
linuxtechie

For me I have to manually mute the main speakers when I plug in headphones, then I get sound out of the headphones. There should be a volume control under System>Preferences. If not just press Alt+F2 and type in
gnome-volume-control
and mute the Master if I remember correctly.

14 12 2007
Jim

If it’s still not working for you, make sure that your sound is turned on. I have a Toshiba Satellite U305, and I had to do this fix, as well as turn the sound on the front panels.

To do that, type in the following at the command prompt:

alsamixer

and then find “Front.” Press ‘m’ to unmute it, and the up arrow to turn up the volume.

15 12 2007
18 12 2007
brian

hey this totally worked for me and my intel ICH7 card on my laptop!!

thanks so much!

19 12 2007
Roger

Works with Toshiba Satellite A205-S4707

Thanks

23 12 2007
Daniel

Hey thanks. Works on my dv6500t as well!

24 12 2007
mlhazan

I don’t know how did u find this solution.It is really helpful for thousand of linux users.I really tried heart and soul to find the solution using alias.But didn’t work.Everytime after messing up the system I installed ubuntu 7.1 again.So that it becomes fresh .then I tried again but didn’t work.But your solution is awesome.

It worked with my Laptop HP pavilion 6568se..

Thanks a lot…………………………………………………………………………………….

24 12 2007
Kirill

Works with Toshiba Satellite U305-S7477
Thanks a lot!

24 12 2007
Michael

Thankyou so much… spent hours trying to fix sound instead of wrapping presents… now to do them. You deserve a medal. I nominate you for a knighthood. This should be on the ubuntu forums pages, but couldn’t find it and spent hours doing useless compiling. Thankyou thankyou thankyou

3 01 2008
Travis

When typing sudo apt-get install linux-backports-modules-generic, I get the error E: Couldn’t find package linux-backports-modules-generic

Any ideas?

3 01 2008
linuxtechie

Travis, make sure you have all the repositories enabled. Go System→Administration→Software Sources. Make sure all the boxes are checked. Uncheck the one for the CD-ROM if it happens to be checked. Also go under the Updates tab and you will find the check box for the Gutsy Backports. Check that too. Reload the sources when prompted.

7 01 2008
moeFinley

For anyone still suffering from no headphones/no main speakers/no mic check out the following Ubuntu Forums post.

http://ubuntuforums.org/showthread.php?t=616845&highlight=ALC883

11 01 2008
Bevan

Thank You very much! This was so so so simple. I ran it on my Toshiba Satellite A200 and work immediately after reboot. The speakers mute when the headphones are plugged in, and the volume knob works a treat.

I am literally gobsmacked by this. It’s by far the simplest solution so far and the only one that’s actually worked.

Now to just my wireless working…

13 01 2008
passenger86

hi! thank you 4 your guide, very simple and useful. but i still have a problem with my microphone that doesn’t work (nor the internal neither the external one). i have a dv6687el. what could i do?

14 01 2008
Andy

Hello

FYI This also fixes the problems with headphones not working on a Sony Vaio VGN-FZ21S

Thanks!

16 01 2008
Janpreet

yipeeeeeeeeee, you are a so cool……it worked in first try. Thanks a lot

20 01 2008
Steve

Excellent instructions. It worked just fine on the Toshiba 305 Satellite. Thank you.

21 01 2008
Mike

Hi. Having no success with this, but something doesn’t gel. Your instructions state “The reason it works is because that package contains ALSA 1.0.15rc3″.
Having no luck after following your steps, I probed a little and found:
$ dpkg -s linux-backports-modules-generic
.
.
Description: Backported drivers for generic kernel image
This empty package allows people to keep their backported modules
up-to-date when upgrading their Linux kernel.

and
$ dpkg -s alsa-base
.
.
Version: 1.0.14-1ubuntu2

I wonder if something in these repositories has changed since your post?

21 01 2008
Nevig_Enon

Dawg!

Someone needs to sticky this info onto Ubuntu forums – would save lots of hair.

Worked on a hp dv6575ca laptop – without flaw

21 01 2008
linuxtechie

The linux-backports-modules-generic package is a meta package so that when a new kernel update comes through it keeps the linux-backports-modules-generic up to date with the kernel. The package that actually contains the modules is (as of now) linux-backports-modules-2.6.22-14.10. The version of alsa-base will not change since it’s not altering alsa-base. The linux-backports-modules-generic contains a number of new sound modules, some of them from Alsa 1.0.15rc3. The one that most likely is the cause of the fix is /lib/modules/2.6.22-14-generic/updates/sound/pci/hda/snd-hda-intel.ko

22 01 2008
Nirmalanand

Thanks a million :) :)
it worked !!!!

I have a HP Pavillion DV6516TX model running Gutsy Gibbon

24 01 2008
bevan

Hi There,
This isn’t working for me today for some reason (i’ve just done a fresh install). I am getting the error:
Reading package lists… Done
Building dependency tree
Reading state information… Done
E: Couldn’t find package linux-backports-modules-generic

Is the file still posted?
Thanks,
Bevan

24 01 2008
bevan

It’s OK, I got it. I ticked the HTML links in the “Third party software” bit. :-)

26 01 2008
Conrad

Thanks man! This info was great help!

29 01 2008
jen

Worked for me!Solved.Thanks!

29 01 2008
Jose Cascalho

Worked for me too! THanks a lot!

1 02 2008
danielle

Thanks so much!! It worked perfectly and i have tried loads of other ways.

worked on a hp dv6000 :)

1 02 2008
Dmitri

The fixed works like a charm on my HP G7023EO. Thank you so much for saving my day!

5 02 2008
Fisherman

Worked for me on the HP dv6775us model, sound is great. Now that Vista is gone the last two weeks of validation h*ll (that never worked) is now over.

7 02 2008
Shawn

Will this work in mepis 7??

8 02 2008
Diego

Thanks A LOT!!!
Worked for me running Gutsy on a Toshiba U305 S7448 after try many, many, many ways!!!

10 02 2008
Pathak

thanks a lot. wonderful. It worked in my Sony vaio cr22g.

10 02 2008
FRANK

Thank you very much it worked fine!!!!

11 02 2008
stryker416

i’ve been trying to sort this out for hours, thanks man this worked perfectly

Toshiba Satellite a100

27 02 2008
Oliver Kurmis

Many thanks, that worked for me, now I finally have sound on my Lenovo Thinkpad T60p

2 03 2008
Big_Rog

Awesome! This fixed my upgrade from Feisty to Gutsy on a Biostar NF520-AS v6.

21 03 2008
arbingersys

You deserve the praise. Worked for my new Gateway M-6822, after having downloaded/make’d latest Alsa source to no avail. Many thanks.

30 03 2008
bultix

Hello linuxtechie,
It did’nt worked for me.
I had managed to get sound on feisty but when i upgraded to gusty it stopped working.
I tried your method, installed the linux-backports-modules-generic, rebooted my PC but I still don’t have sound.

I run a TOSHIBA P200 12V
00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller (rev 02)
Subsystem: Toshiba America Info Systems Unknown device ff03
Flags: bus master, fast devsel, latency 0, IRQ 11
Memory at dc440000 (64-bit, non-prefetchable) [size=16K]
Capabilities:

1 04 2008
Neil

Thank you. It worked for me on vostro.

1 04 2008
links for 2008-04-02 at they made me do it

[...] Getting Intel ICH8 Family (rev 03) Sound Card to Work in Gutsy (tags: linux ubuntu) [...]

26 04 2008
Francis

What about Hardy Heron I still have no sound and that doesn’t help.

20 05 2008
gnash

thanks alot dude….u dont know how happy i m today..jus bcoz of u ..
when i logged in after rebooting dat ws the sweetest sound i heard evr…ws struggling like for evr…thanks a lot again u rock!!!!! …:)

24 05 2008
links for 2008-05-25 | Sammy dot HK

[...] Getting Intel ICH8 Family (rev 03) Sound Card to Work in Gutsy « Linuxtechie’s Blog (tags: ubuntu sound audio alsa linux) [...]

28 05 2008
JOHNKOS

I HAVE AN INSPIRON 1720 WITH THE SAME PROBLEM. I FOLLOWED THE INSTRUCTION AND IT WORKED.

THANKS FOR THE HELP

17 07 2008
mike

result:
can not find linux-backports-modules-generic

also:

linux-backports-modules-i386

17 07 2008
linuxtechie

After enabling the backports repository make sure you have reloaded the sources. If you are unsure if you did this just run sudo apt-get update to reload the apt database. Then try again.

9 08 2008
Ranga

This does not seem to be working. I just followed the above 2 steps and when i restart the system I get two version of linux to choose from. some linux-generic 15.22 and linux-generic14.22. The sound does not work on either of these. Some new problems have come in 15.22 thing. I am not able to connect to the internet which i was previously able to. can u suggest any solution. plz……..
My lap is a Asus F3Sr x52 series. My sound card is Intel hda ALC861VD rev03
Note: My alsa mixer version is still 1.14 even after installing the backports

1 10 2008
16 10 2008
Tuareg

Thank you for the information man, now I can hear the sounds of the system.

It’s a Laptop Gateway M-6806m.

$lspci -vvv

00:1a.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #4 (rev 03) (prog-if 00 [UHCI])
Subsystem: Gateway 2000 Unknown device 0561
Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B-
Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- SERR- /proc/asound/card0/codec#0 /proc/asound/card0/codec#1 <==
Codec: Conexant ID 2c06

$ dmidecode

Handle 0×0012, DMI type 10, 6 bytes
On Board Device Information
Type: Sound
Status: Disabled
Description: HD-Audio

$ cat /proc/asound/oss/sndstat
Sound Driver:3.8.1a-980706 (ALSA v1.0.16 emulation code)
Kernel: Linux laptop 2.6.24-21-generic #1 SMP Mon Aug 25 17:32:09 UTC 2008 i686
Config options: 0

Installed drivers:
Type 10: ALSA emulation

Card config:
HDA Intel at 0xf3400000 irq 22

Audio devices:
0: STAC92xx Analog (DUPLEX)

Synth devices: NOT ENABLED IN CONFIG

Midi devices: NOT ENABLED IN CONFIG

Timers:
7: system timer

Mixers:
0: SigmaTel STAC9205

I just made the moditication to /etc/modprobe.d/alsa-base that JuDRuNK commented:

options snd-hda-intel model=acer

And the package I installed was:

linux-backports-modules-2.6.24-21-generic

Hope this helps also.

28 03 2009
RaiulBaztepo

Hello!
Very Interesting post! Thank you for such interesting resource!
PS: Sorry for my bad english, I’v just started to learn this language ;)
See you!
Your, Raiul Baztepo

9 08 2010
Noob

Sorry but I am a noob. I have an HP dv6000 ( dv6573cl) and get no sound out of the laptop, while headphones work OK. What file do I need to modify? Seems lke I am missing instructions?
How do I get to this step: “So in order to fix this all you need to do is open the Software Properties, go to the Updates tab, and enable the Gutsy Backports.”

10 08 2010
linuxtechie

This guide is very old. The problem was fixed way back in 8.04. You probably have a different problem. Try running ‘alsamixer’ in the terminal and make sure that the Master, Headphone, and Speaker channels are not muted and turned up. Esc to quit.

2 01 2011
2010 in review « Linuxtechie's Blog

[...] The busiest day of the year was January 4th with 156 views. The most popular post that day was Getting Intel ICH8 Family (rev 03) Sound Card to Work in Gutsy. [...]

30 07 2011
Gutsy on Dell Latitude D830 | Terminally Incoherent

[...] line in it’s place just in case and moved to the next suggestion which was equally easy. Just install one small package and reboot. sudo aptitude install [...]

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